1. Are your products natural?
Yes, every creation is handmade from scratch using pure, natural ingredients derived from the earth. We use high-quality butters, nourishing oils, and botanicals that feed the skin without harsh chemicals or synthetic fillers.
2. Are your products suitable for sensitive skin?
Absolutely. Each formula is made to be gentle, nutrient-rich, and soothing for all skin types. If you have sensitive skin or allergies, we always recommend doing a small patch test before full use — your comfort and care come first.
3. Are your products vegan or cruelty-free?
Most of our blends are vegan, and all are cruelty-free. We never test on animals — only on ourselves and those who love to indulge in softness. A few products may contain beeswax, which will always be clearly listed on the label.
4. How long do your products last?
Because our creations are made with natural ingredients and no harsh preservatives, we recommend using them within 6–12 months of purchase. Keep them in a cool, dry space away from direct sunlight to preserve their natural beauty.
5. How should I store my products?
Store your butters, oils, and soaps in a cool, dry area. For balms or candles, avoid exposing them to heat. Every blend is made with love, and proper care helps that love last longer.
6. Do you offer custom orders or wholesale?
Yes, we do. We love creating special blends for events, spas, and boutiques. You can reach out through our Wholesale Inquiry Form or email us at [your business email] to begin a personalized order.
7. How long will it take for my order to arrive?
Our products are handmade in small batches with care. Please allow 3–5 business days for processing and 3–7 business days for shipping. You’ll receive a tracking number once your order is on its way.
8. What if I receive a damaged package?
If your order arrives damaged, please email us within 3 days of delivery at [your email] with photos of the packaging and product. We’ll be happy to make it right — your experience means everything to us.